SHIPPING POLICY

We currently only ship to the following regions: United States (all 50 States)

• Orders are typically processed within 1-2 business days otherwise as stated when purchasing. 

• *All pre-orders will be sent using Standard Shipping. If you would like to request a faster shipping for additional fees, please contact info@astroboy.ai 
  
  
• The customer is responsible for paying any customs charges, duties, or taxes when the shipment arrives at the destination country.

• Orders are typically processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed on the next business day.

Delivery times vary based on your location and the shipping option selected at checkout. Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs delays or weather conditions.

• Once your order has been shipped, you will receive a confirmation email with tracking information.
• You can track your order directly on our website or through the carrier's website using the provided tracking number.

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders delivered to incorrect or outdated addresses. If you need to update your shipping address after placing an order, please contact us immediately. Changes may not be possible if the order has already been processed.

If your package is lost or damaged in transit, please contact our customer service team within 5 days of the estimated delivery date. We will work with the shipping carrier to investigate and resolve the issue. Please note that this process may take up to 14 business days.